Customer Success Manager – REMOTE

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  • Post Date: January 14, 2025
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Job Overview

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About Jupiter

Jupiter is one of the UK’s leading investment management companies with over 500 employees and £51.3 billion worth of assets under management
(as at 30th June 2024).

Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised
funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.

The majority of our employees are based in our London office located just minutes from Victoria station which provides
stair-free access from both the Underground’s Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy
lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and
St James’ Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.

We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration
and allows employees to maximise productivity whilst maintaining a healthy work/life balance.

Background

This role will report directly to the Head of Development, and work closely with Business Analysts, Testers,
and other Developers in an Agile/SCRUM environment

Key Responsibilities

The Analyst/Programmer will be responsible for the delivery of quality business solutions in a timely manner throughout Jupiter.

This role will work closely with Business Analysts, System Administrators, and other Developers.

Strong people skills are essential in order to communicate with business users at all levels.

Key roles:

Analysis of business requirements.Design and build solutionDesign and architect AI solutionsCollaborate with the business to integrate AI models with large datasetEnsuring security and integrity of
AI systems and data across their lifecycleGood SQL data skillsGood integration skillsAdvanced python knowledge

Desired Skills / Experience

The candidate must have demonstrable relevant development experience gained as an Analyst/Programmer or equivalent, with over 4 years’ experience and with a passion for technology and delivery.

Knowledge and experience of:

Essential

Enterprise Level DevelopmentFull development life cycleDeep proficiency using Python specifically with regards to software development principles, algorithms, data
structures and design patternsExperience handling unstructured data and applying techniques including Natural language.AI knowledge and understandingKnowledge of testing frameworksExperience working with deployment software
(CI/CD Pipelines)Strong documentation and technical writing skillsMotivation to adapt to new technologies and learn quicklyAbility to prioritise and manage multiple tasks and projects simultaneouslyProven track record of
delivering high quality software projects on timeExcellent communication skills to effectively collaborate with cross functional teamsExperience working with cloud platforms and services (Microsoft Azure)

Desired:

Asset Management experience / Financial Services ExperienceExperience in Large Language Models (LLMs) and their applications e.g. (Open AI GPT)Knowledge of .NET Web and API development (Blazor, C#, HTML,
Swagger)Expertise in database development (Snowflake, SQL Server 2016+)

Additional Role Details

This role is subject to the Conduct Rules set by the FCA.

Don’t meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don’t think your experience aligns perfectly with every listed
requirement in the job description, we would encourage you to apply. You may be the right person for this role.

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