Customer Support Associate II – REMOTE

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  • Post Date: January 14, 2025
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  • Applications 0
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Job Overview

logoLocations: Florida, Texas and New York
Salary: $48,000 – $61,000 USD
Want to start your career as a Java Developer?Paid graduate training, ongoing support, opportunities at leading global
employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).Here at mthree, we pair great graduates with brilliant global businesses.
Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.As part of the mthree Alumni program, mthree has an exciting and exclusive partnership
with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further,
all participating Alumni will have access to the Columbia Engineering network and ongoing training.
What you’ll do:As a software developer with mthree, you’ll build complex applications in a global team environment.You’ll
love seeing the impact you make when code you’ve written launches to the people who need it. If you stay on the lookout for new ways to get better results through software development, you’ll become an asset to your
team.
How the Alumni program works:Apply via this job advert.Complete our assessment process.Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Focusing on Java, or other languages depending
on which coding languages our clients are looking for at the time.Join a mthree client for 12-24 months while receiving support and salary increases every 9 months.The vast majority then convert to permanent employees with
the client at the end of the program.
What you’ll learn at the mthree Academy:How to design, develop, and test a full-stack application.How to demonstrate professionalism, including communication skills and personal
interactions.How to explain industry concepts at a high level.An understanding of monitoring, supporting, and troubleshooting, and how it ties into good development processes.
What you’ll need:Bachelor’s degree in computer science or a related majorA GPA of 2.7 or higher. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.Experience
with OOP (object-oriented programming).Solid knowledge of software engineering principles (data structures, OOP, design patterns, multithreading).Skills in troubleshooting and debugging.Knowledge of database concepts (SQL,
stored procs, schema design).An understanding of the formal SDLC (software development lifecycle).An understanding of test-driven development.The right to work without needing visa sponsorship.
What you’ll get:Fully paid, in-depth, interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out.A generous graduate salary.Pay
rises every 9 months to reflect your progress.A flexible benefits package.Ongoing training and support.Valuable industry experience. Ultimately, a foot in the door to build your career in an in-demand niche.
How to apply:Apply via the form below and tell us a bit about you.Complete the online assessment (we’ll send you a link by email).Complete the interviews with our friendly talent team over phone and video.Lastly, you’ll
interview with one or more of our clients.
So you don’t miss out on your dream job, we encourage you to be open to relocating.

At mthree, our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We take great pride in celebrating the diversity of
each individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we’re proud to provide an environment where
all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The base pay rate for this position is $61,000 USD. This pay rate represents
mthree’s good faith and reasonable estimate of the base pay for this role at the time of posting and based on the locations listed in the job advertisement. It is anticipated that qualified candidates selected for a placement
will receive this pay rate as a starting salary once onsite with the mthree client, however, the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors,
including but not limited to, geographic location, skills, and competencies.
The stated salary and benefits package will be received once the training in the mthree Academy has been successfully completed and the candidate
starts on-site with the mthree client. Trainees are paid a stipend of $125 USD for each day of training they attend (training can be 4-8 weeks); trainees must complete the course to receive payment for training. Training
durations vary depending on training pathways and will be disclosed during the recruitment process.
Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor
applicants for work visas.

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