Job Overview
Who we are:Bitrock is a high-end consulting and system integration company, strongly committed to offering cutting-edge and innovative solutions in the field of DevOps & Site Reliability Engineering, Custom Software Design & Development, User Experience & Front-end Engineering, and Data & Analytics.Bitrock has the ambition to accompany companies along their evolution path, becoming a center of excellence in the design and development of software solutions that can help them provide advanced digital services that are truly resilient, sustainable and based on data.The effectiveness of Bitrock solutions stems from Partnerships with key technology vendors, like HashiCorp, Confluent, Lightbend, Mediterian and Radicalbit.What we stand for:At our core there’s a strong commitment for gender equality in STEM, and we pursue an environment-friendly philosophy: for this reason, we are proud to be Partners of SheTech Italy and Treedom and support their missions to bridge the gender gap in technology and create sustainable ecosystems through tree planting respectively.What you will do:We are seeking experienced Field Technical Engineer (freelance) to join our growing team at Bitrock.What we need from you:Programming Languages & FrameworksBasic Proficiency in JavaScript/TypeScript/ React.js for frontend applicationsBasic Backend development skills in JavaBasic API development and REST services experienceBasic SQL and database management skillsCloud & InfrastructureBasic experience with cloud services (AWS)Basic understanding of containerization and microservices architectureBasic networking knowledgeApplication Support SkillsStrong troubleshooting and problem-solving abilitiesExperience with logging and monitoring toolsKnowledge of incident management processesUnderstanding of SLA managementRoot cause analysis expertiseTools & PlatformsProficiency with JIRA for ticket managementKnowledge of Confluence for documentationUnderstanding of version control systems (Git)Familiarity with monitoring and alerting toolsSoft SkillsStrong analytical and problem-solving abilitiesExcellent communication skills in EnglishAbility to work in a 24/7 support environmentAdditional Considerations:Must be able to work in EMEA time zoneShould understand service management frameworks and ITIL processesAbility to perform root cause analysis and create technical documentationUnderstanding of non-regression testing and patch managementDuration of engagement: 1 yearFull remoteRecruitment process:Our recruitment process has 2 stages:First discovery interview with our HR teamTechnical interview with our Team Leaders or CostumerHow to apply:You can apply via LinkedIn or send your cv to hr@fortitudegroup.it
Job Detail
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