IT Infrastructure & Cloud Engineer – ON-SITE

Job Overview

Bristol – Abbey Wood North, BS34 8JH

Job Summary

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million
end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core
aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

Our Vision – To support UK defence customers with outstanding service every time.Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value
for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful
environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range
of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working
approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based
employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another
MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business
Services cannot respond to any questions about working arrangements.

Come and join the DBS community today!

Job Description

Main Responsibility:

Management of Civilian Personnel Oracle HCM Payroll & Expenses technical service and delivery of all associated change.

This role is responsible for the Payroll Product set, Oracle reporting, live payroll operations, new service introduction, support provision (eg issue resolution, maintenance) in accordance with the DBS SLA, customer/stakeholder
engagement, assessment, implementation and delivery of all related change.

The Payroll Lead Is Responsible And Accountable For The Delivery Of The DBS Payroll & Expenses Technical Service Including The Delivery
Of All Associated Change. This Role Is Specifically Responsible For:

Service and Product Management

The management of DBS’ payroll and associated technical services/resources to time, cost, quality parameters
and adherence of KPIs & PIs.Delivery of all related updates/fixes/Oracle releases/Oracle Service requests/modifications/project deployments to the live environment, ensuring all changes are fit for purpose, adhere to
end user requirements and are adequately supported.Resolution of incidents and service requests in line with DBS Service Level Agreement timescales. Oversee and manage all corrective maintenance to rectify uncovered problems.Effective
stakeholder management (eg product owners/managers, Oracle, customer) with regards to service issues, updates, critical or priority incident.Management of live technical Payroll operations and service introduction.

Change Programme:

Management, communication, co-ordination and timely delivery of the Impact Assessments, designs, development, unit testing and transition into live service of all Payroll related changes eg
delivery of ~40 different Pay Awards per year to both internal and external customers.Management of all Business Cases, delivery plans, Commercial arrangements, ensuring they are resilient, creditable and robust.Effective
stakeholder management with regards delivery

Resources:

Management/Co-ordination of all direct (application support) and indirect (Test, Project & Release Management etc) staff utilised during the execution
of this role.Securing resources (MoD or Industry) and agreeing management approach with the appropriate areas, ensuring alignment to the wider Civ Pers Change Programme and CIO priorities.Management of all external resources
retention (Contracting, recruitment, forecasting, verifying and accounting for expenditure).Ensuring effective knowledge transfer and training has taken placeCoach and mentor direct reports, monitor performance levels and
ensure these are aligned to MoD and DBS standards

Resources:

Management/Co-ordination of all direct (application support) and indirect (Test, Project & Release Management etc) staff utilised during the
execution of this role.Securing resources (MoD or Industry) and agreeing management approach with the appropriate areas, ensuring alignment to the wider Civ Pers Change Programme and CIO priorities.Management of all external
resources retention (Contracting, recruitment, forecasting, verifying and accounting for expenditure).Ensuring effective knowledge transfer and training has taken placeCoach and mentor direct reports, monitor performance
levels and ensure these are aligned to MoD and DBS standards

Person specification

The Following Skills/experience/qualifications Are Desirable:

Proven track record of service delivery in the IT sector.Proven leadership and Managerial skillsGood communication skills – both oral and writtenSystem knowledge of Oracle HCM technology

The Following Are Qualifications Desirable:

P3M qualification e.g. Association for Project Management (APM), Agile

Behaviours

We’ll assess you against these behaviours during the selection process:

LeadershipMaking Effective DecisionsCommunicating and InfluencingManaging a Quality Service

Technical skills

We’ll assess you against these technical skills during the selection process:

Modern Standards ApproachSystems DesignProgramme and BuildSystems Integration

Alongside your salary of £59,690, Ministry of Defence contributes £17,292 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

An environment with flexible working options Monday-Friday25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In addition to 8 public holidays per year, you
will also receive leave for the King’s birthdayHybrid working, where role permitsAn opportunity to be considered for Reward & Recognition- £250-£5000 per year.Family friendly policies including parental leave and
adoption leaveLearning and development tailored to your roleProfessional and personal development of skillsA culture encouraging inclusion and diversityMinimum of 15 days special leave in a rolling 12 month period for volunteer
reserve commitments Special paid leave to volunteer up to 6 days per yearA Civil Service pension with an employer contribution of 28.97%

Allowances

The post does not offer relocation expenses.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently
being advertised attracts.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

This post is eligible for a Digital Skills Allowance of up to £15,300 per annum. Eligibility for this allowance will be assessed at interview against the 4 core technical skills only and reviewed annually in line with
departmental policy.

Employment Hours

This position is advertised at 37 hours per week.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others
or those generated by technology, could result in your application being rejected.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you
in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly,
and the successful candidate will be appointed on merit.

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on your Primary:
Career – Personal Statement. In this instance the remaining elements will be tested at interview.

At application stage you will be assessed against the following:

Experience:

CVPersonal Statement. In no more than 1000 words, please detail your experience of the following. Please provide information of how you meet the criteria set out in the job description. You may wish
to further include examples of how you have tackled similar tasks or demonstrated the skills outlines in the job advert.

Behaviours:

At interview you will be assessed against the following:

LeadershipMaking Effective DecisionsCommunicating and InfluencingManaging a Quality Service

Technical:

Modern Standards Approach – Expert LevelSystems Design – Practitioner LevelProgramme and Build – Expert LevelSystems Integration – Practitioner Level

In The Rare Case Where Individuals Have Exact Matching Scores, The Order Of Merit Will Be Determined Based On The Behaviour Scores At Interview In The Following Order:

1 – Behaviour – Leadership

2 – Behaviour – Managing a Quality Service

3 – Behaviour – Communicating and Influencing

4 – Technical – Programme and Build

5 – Technical – Systems Design

6 – Behaviour – Making Effective Decisions

7 – Technical – Systems Integration

8 – Technical – Modern Standards Approach

If Candidate Scores Are Still Exact, The Merit Order Will Then Be Determined On The Sift Score In The Below Order Or Priority:

1 – Career – Personal Statement

2 – Career – Job History

3 – Career – Previous Skills

4 – Career – Qualification Details

We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.

Application sifting to take place early/mid February

Interviews are currently taking place via the following method: MS Teams

Interviews will be conducted week commencing: mid/end February

A minimum of 2 full working days’ notice will be provided for interviews.

We endeavour to stick to these dates, but these are subject to change around business needs.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS)
for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide
additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how
we will use your personal data and your rights.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker
visa under the points-based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from
those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

To assist with your application please find attached –

DBS Candidate Information Guide – Working for Defence Business Services – GOV.UK (www.gov.uk)

UK Ministry of Defence: Life , LinkedIn

Technical skills Framework guide Software developer – Government Digital and Data Profession Capability Framework

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check
(opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new
window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals
of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of
the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals
with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family