Junior Developer

Push Gaming
  • Warsaw
  • Post Date: October 6, 2024
    • 18635
  • Applications 0
  • Views 9
Job Overview

Push Gaming is a dynamic and innovative game development studio specialising in creating top-quality, mobile-optimised online casino games. With a passion for gaming and a commitment to pushing boundaries, we are dedicated to delivering exceptional experiences to players worldwide.We are looking to hire a number of excellent Junior Developers to form a new functional team that will prioritise, diagnose and respond to issues/tickets raised by Level 1 Tech Support. This would be an ideal role for a recent graduate who is looking for a role in a games development company.
Location: Hybrid/remote but you must be based in either the UK or Poland.Salary: Negotiable, depending on experience.
What you’ll be doing:Prioritise, investigate, diagnose & respond to issues escalated by level 1 support staffRespond to tickets within SLA guidelinesRecord, track, and document the help desk request problem-solving process including actions taken through to the final resolutionRespond in timely manner to requests and issuesCreate & maintain documentation where necessary to reduce the number of tickets escalated by level 1 support staffWhere necessary, escalate issues to the relevant tech teams for resolutionWork with experts across our platform engineering teams within Push Gaming to build knowledge & solve problemsWork with experts across our game development teams within Push Gaming to build knowledge & solve problems
What you’ll bring to the role:We have roles available in both our Game Development team, and our Platform Engineering team. When you apply for the position, we will ask you which your preference would be.
The specific skills/experience we’re looking for if you join our Game Development team:Object-oriented JavaScript / TypeScriptUnderstanding of object-oriented programmingStrong Math & Physics
The specific skills/experience we’re looking for if you join our Platform Engineering team:2-3+ years of experience with Java languagesExperience with DevOps practices and tools (Git, GitHub Actions and Docker)
In addition to the above, we think you should have the following:A recent degree in an IT, Computing, Game Development (or similar) field.Ability to investigate & diagnose complex issuesProblem-solving and root-cause identification skillsFamiliarity with project management approaches, tools and phases of the project lifecycleKnowledge of the online gambling industry would be highly beneficialPrevious experience with Zendesk or similar ticketing systemsCustomer service mentalityStrong organisational and time management skillsExcellent verbal and written communication skillsHigh attention to detailExcellent problem-solving and analytical skills with good teamwork capabilities
Why join us?It’s a really exciting time to join Push Gaming. We’re expanding our teams to deliver some stellar work.We are passionate about creating premium quality games and will never compromise on this. The approach we take in building and strengthening our team is no different. We set out to attract and retain high performers and are committed to seeking like-minded individuals who share our vision for excellence and quality.In turn, we offer all the tools and support to allow individuals to grow and thrive, while achieving both personal and company goals in an environment that’s built around trust, collaboration, transparency and accountability.

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