Manual QA Tester – HYBRID

Job Overview

The Product Team focuses on enabling access and enriching customers’ lives with feel-good media content. As a member of our Product team, you will work on helping Frndly TV become the go-to media hub for all feel-good content.

As a Manual QA Tester you will focus on end-user application testing. The role requires a basic understanding of internet streaming technologies, billing systems, and TV customer expectations. The right candidate will excel in cross-platform user testing, test case creation, detailed documentation, and communication skills.

Who We Are

At Frndly TV we have a shared drive to succeed and strive to WIN! We are CURIOUS, constantly learning and tackling projects in a creative and unique manner. We approach all challenges with INTEGRITY and as a TEAM and celebrate in our joint success. Every day we are NIMBLE in our fast-moving environment, loving and embracing the amazing changes coming our way!

What your day looks like:

Estimate, prioritize, plan, and coordinate testing activitiesReview business, functional and technical requirements to form test plans and casesCreate detailed, comprehensive, and well-structured test plans, cases, and scriptsInteract with various business and technology representatives including 3rd party partnersReview new or modified applications, including documentation, diagrams, and flow charts, to determine if the application will perform according to business requirementsFind defects within applications and enter them into an issue tracking systemDocument the appropriate information for the full life cycle of items testedPerform regression testing and production validationsProvide technical support for internal customers Work closely with customer experience, product management, and IT teams

What we’re looking for in you:

1-2 years work experience Bachelor’s degree in business administration or relevant field highly preferredAbility to collaborate across teams to ensure projects run smoothly and efficientlyAbility to thrive in a fast-paced environment, work with minimal supervision, and work under pressureStrong oral presentation and written communication skills requiredExcellent problem-solving, analytical and critical thinking skills requiredStrong attention to detail requiredMust be comfortable with continuous change and be able to easily adaptAble to work flexible schedules on short notice including early mornings, evenings, and weekendAbility and willingness to work overtime, depending on the priority of projects and the deadlines associated with them

Compensation: Our cash compensation amount for this role is targeted from $40,000.00 – $60,000.00

Additional Compensation: Potential yearly bonus (estimated at 3% to 8% of base salary) + equity grant.

Final compensation is dependent on experience. We are open to hiring a Manual QA Tester I or Manual QA Tester II.

We’ve got you covered!

We offer Medical, Dental, and Vision insurance100% of Short-term & Long-term disability coveredWe offer HSA & FSA options

Happy employees are the best employees

100% covered Employee Assistance Program that offers counseling, financial planning, legal assistance, and much more!

We work to live our extraordinary lives:

12 Paid Company Holidays per year to ensure that you have time to spend with your friends and family. Self-managed Paid Time Off so you have the time you need to do the things that you LOVE (usually 4 – 5 weeks per year).Paid sick leave to ensure that you can rest, recover, and take care of yourselfParental leave offered to help you grow & support your family

We want to take care of our employees long-term:

4% 401K match!Yearly all staff trainings to align with our goals and missionContinued education options

Our people are the best people:

We like to have fun! We host an all-staff event every quarter for our people to come together, bond and meet each others’ family and friends. Past events have included a Company Picnic at Wash Park, a Board Game Tournament, a Trivia Night, and a Holiday Party at Punch Bowl SocialMonthly volunteer opportunities (because giving to our community warms our hearts)Every Tuesday we have a company-sponsored lunch in the office (yum!)Once a month we come together for a Town Hall to connect and learn about the business

We LOVE our product and so will you:

Complimentary Frndly TV Programming!

Frndly TV is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran, or disability status.