Platform Engineer – HYBRID

Job Overview

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Senior Platform Engineer
Are you passionate about configuring and integrating end-user applications? Do you thrive on improving efficiency and enhancing user experiences through high-performing applications? If so, they have an exciting opportunity for you!
They are on the lookout for a highly skilled and experienced Senior Platform Engineer to join their innovative squad. If you possess comprehensive technical knowledge, excellent communication skills, and a proactive approach to problem-solving, they want you on their team! This role is perfect for a strong individual who can manage service delivery, collaborate effectively, and drive continuous improvement within their team.
The Role As a Senior Platform Engineer in their Platform Engineering team, you’ll be at the heart of CDL’s Software Engineering department. Their team is dedicated to supporting and enhancing all IT applications and services for CDL’s internal user base. This role is ideal for someone with senior-level experience who wants to dive deeper into the applications they support and understand how they work from the inside out.
You’ll have the chance to:Improve end-user experiences and drive efficiencies through integration.Collaborate with the lead application analyst and the rest of the squad on key business projects.Contribute to planning, technical discussions, and project delivery.Adapt to ever-changing business requirements and priorities, working on a variety of exciting projects.Leverage knowledge in AI and Microsoft Copilot to enhance application performance and user experience.
Position within CDLReports to the Technical Delivery Lead.Provide assistance and support to CDL employees within defined parameters.Engage directly with internal and external customers.Operate and progress based on a balance of experience, capability, and demonstrated aptitude.
About CDLCDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.
They have built a collaborative and creative culture where they employ agile techniques to deliver their pace-setting applications. They pride themselves on cultivating an inspiring working environment with their employees at the heart of their company.
In a nutshell they are the market leading software house in their industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are their clients!
Key ResponsibilitiesContinuously improve and make changes to the M365 and Azure platforms.Possess comprehensive knowledge of all IT systems used within CDL and their underlying platforms.Contribute to the creation of detailed solution design documents.Manage automations and seek out efficiencies to enhance business operations.Develop, promote, and implement standards and practices to improve service quality and application performance.Collaborate with team members and the wider business using available tools.Communicate effectively with internal and external stakeholders.Mentor other Platform Engineering team members on new changes and deployments.Identify and implement research and development projects to stay at the forefront of technology.Ensure all project deliverables meet end-user expectations and company quality standards.Take ownership of personal development with input from the TDL.Contribute to continuous improvement of team practices.Act as an early adopter of change and seek opportunities to improve team functionality and user experience.Skills Knowledge and ExpertiseMandatory: IT-related educational background, preferably degree level, but other qualifications and experience will be considered.Strong technical problem-solving skills and quick diagnosis of technical issues.Strong analytical skills and capability.Experience implementing enterprise applications across multiple business areas.Experience coaching and mentoring team members on technical knowledge.Strong communication and negotiation skills with end users.Extensive experience with Microsoft 365 applications and architecture.Proficiency in Jira, including configuration and integrations.Experience with Power Automate, PowerApps, and Dataverse.Knowledge of Dynamics 365.Experience with Microsoft Azure (including Azure AD & Administration).Proficiency in PowerShell commands.Experience with REST APIs & JSON (Preferred).Experience with ServiceNow.Knowledge of AI technologies and Microsoft Copilot.The Way You Work: Analytical approach with strong questioning and listening skills.Confident manner with excellent verbal and written communication skills.Exceptional customer service skills with an understanding of call handling, prioritization, and escalation.Ability to work independently under pressure.Ability to work as part of a hybrid team.Ability to work diligently at a fast pace.Willingness and ability to learn and develop through on-the-job and online training.Adherence to defined processes with a continuous improvement mindset.Confident, self-motivated, and self-organizing with good time management skills.Enthusiastic and positive attitude.Benefits
Your growth and advancement within CDL are only limited by your own ambition and effort.
BenefitsHybrid Working (2 Days a Week in the office – SK4 2HD)Truly flexible working.25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.Top employer for 8th year runningExcellent training and development platformOpportunities for career progressionHealth and Wellbeing programmeVirtual activities, lunch and learns, coffee mornings and meetups.Life and health assuranceElectric Vehicle SchemeEstablished Recognition Award SystemGreat Parental BenefitsDiversity and Inclusion networkPension schemeCommunity projects and volunteer daysRefer a friend bonusCampus Benefits:On-site free parkingOpen plan modern officesQuiet Spaces are also availableShuttle bus to and from the stationSubsidised restaurantGames room and chill out zoneAnnual Hackathon & Deep Racer EventsSocial activities, regular social events through their social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!Car wash, barber, yoga classes, boot camp and massage services all on siteCycle to work schemeShower and dry roomsDiversity and inclusionThey’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.
CDL recognises that building a diverse workforce is critical to the success of their business. They strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all their applicants.
About CDL SoftwareThe UKs biggest insurance retailers rely on CDLs trend setting solutions to drive success and growth. Their ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.