Job Overview
Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing
Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support.
Today, more than 25,000 businesses use Intercom’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently
Join us to help define and lead the AI revolution for customer service.
What’s the opportunity?
Principal Engineers at Intercom have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic
Learn more about our engineering culture at intercom.engineering
What will I be doing?
As An Experienced Engineer You Will
Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.Provide assessments of project progress,
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list,
Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews – we reward great work! Pension
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of
Is this role not quite what you’re looking for? Join our Talent Community to stay connected with us.
Company logo: https://media.licdn.com/dms/image/v2/C560BAQHxzX8mZOqVzg/company-logo_400_400/company-logo_400_400/0/1648059752074/intercom_logo?e=1746057600&v=beta&t=C3aIBFlS-M2FDCi6qeMCZl56oRYBrxGrYhCLvQCE1mU
Job Detail
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