Job Overview
Company logo: https://media.licdn.com/dms/image/v2/C4E0BAQHmY7qwDMoGNg/company-logo_400_400/company-logo_400_400/0/1630616916486/compassexperiencelabs_llc_logo?e=1749081600&v=beta&t=dfjC0DEvFyjIwzwnoAXVS-KiQY20uC0x5cP0hrXMN2s MEET COMPASS
We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.
BACK END ENGINEER – SaaS Platform
Location: Remote (Eastern Time Zone Preferred)
Type: Full-time
We are a fast-growing SaaS platform in the Customer Experience (CX) space, and we’re looking for a Backend Engineer to join our team. If you have a passion for building high-performance backend systems, integrating with third-party APIs, and working with modern cloud technologies, this role is for you!
Tech Stack
Frontend: React, TypeScript, MUI Backend: TypeScript, Prisma, Neon/PostgreSQL Cloud: AWS (Lambda, ECS, S3)
Responsibilities
Design, develop, and maintain backend services, APIs, and data pipelines. Build connectors and integrations with various CRM and CSAT platforms. Ensure scalability, performance, and security of backend systems. Optimize database queries and data flow using Prisma and Neon/PostgreSQL. Collaborate with front-end engineers to support seamless application development. Work with AWS infrastructure (Lambda, ECS, S3) to deploy and manage services. Stay up to date with best practices in backend development, API design, and cloud computing.
Requirements
1+ years of experience in backend or full-stack software development. Strong proficiency in TypeScript, Prisma, and Neon/PostgreSQL. Experience with AWS services (CDK, Lambda, ECS, S3, etc.). Familiarity with third-party API integration, especially in the CRM/CSAT space. Comfortable working in a fast-paced, agile environment with a small, distributed team. Ability to work within Eastern Time Zone hours.
Nice-to-Haves
Experience with AI/LLMs and open-source CMS solutions. Knowledge of DevOps, CI/CD pipelines, and infrastructure automation. Contributions to open-source projects.
If you’re excited about backend development, API integrations, and cloud infrastructure, we’d love to hear from you!