Software Engineer – ERP – ON-SITE

Job Overview

Job Description

Veterans’ Preference Applies

EEO Statement

The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services

Non-Smoking

The City of Delray Beach is aNon-Tobacco Workplace. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of tobacco or nicotine products includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e-cigarettes and nicotine patches or gum.

This is a high-level internal IT position that is responsible for development, administration and reporting of City of Delray Beach business applications. This position is responsible for security administration, report generation, data manipulation, application upgrades, database integration, user security and training. Familiarity with Financial/HR/Budget systems is a must. In this role, you will create/maintain complex systems as well as integrate products with COTS (commercial off shelf) systems. This position will concentrate on applications including the following: Tyler New World ERP, Tyler Munis ERP, Cityworks, Laserfiche, SharePoint, SQL, RecTrac, BOSSDesk, Faster, O365, EJ Ward, UKG Dimensions, Bentek. Work performed is under the general supervision of the Assistant IT Director.

Essential Job Duties

The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Utilize development tools such as Microsoft Visual Studio, and (SSMS) SQL Server Management StudioCreate, manage and test web services/APIs (Application Programing Interface) with a specific emphasis on integrating with third party vendor solutionsUse analytics tools such as Power BI, SSRS (SQL Server Reporting Services) to develop reportsExperience using source controlCreates and implements solutions that enhance staff productivity, improve service delivery, and increase overall operational efficiency with emphasis on automating manual processes and optimizing workflows to better meet departmental goals.Conducts requirements analysis and writes software requirements, functional specifications, formal user and technical documentation for software systems.Monitors database performance, applying patches and version updates as required.Perform application implementation and maintenance tasks, such as verifying that software and hardware requirements are met; installing client and server software components; upgrading software; managing database connections, user rights, and group profiles; assisting users with configuration; database extraction and preparation of import data; importing application data and preparing and maintaining documentation. Provide consultation to the user departments in planning for application implementation.Build reusable code and libraries for future useAutomate, update or replace legacy processes and research the use of new technologiesProvide daily operations support along with after-hours production support and maintenanceAdvise users on the availability of software updates and apply as needed. Ensure that all required updates are applied.Coordinate with the Support Team in preparing, maintaining, and applying deployment packages.Coordinate with other technical staff in identifying and resolving problems that relate to conflicts between the applications and client or server operating systems or network infrastructure.Handle applicable service requests and aid users in accessing vendor support.Generate data extracts and reports as needed.Follow established problem resolution procedures in resolving software problems and applied corrective service to upgrade software.Evaluate software and test new software; upgrade equipment and provide training to users.Adheres to ITIL and ITSM practices.Remains current on technology and training pertaining to this position.Fosters positive employee relations and employee morale on a City-wide basis.

Minimum Qualifications

Bachelor’s degree in computer science or equivalent in a related field. Minimum of five (5) years’ experience in software development and/or database design and support. Must possess a valid Florida Driver’s License and necessary transportation to travel to remote sites. Experience working with Microsoft Server, Microsoft SQL Server, Microsoft Office, Active Directory and IIS. Experience supporting ERP (Enterprise Resource Planning) systems. Strong knowledge of SQL with ability to develop queries, reports, and stored procedures.

Ability to establish and maintain effective working relationships and interact well with colleagues and users. Ability to communicate effectively in oral and written form. Ability to understand and follow moderate to complex oral and written instructions. Ability to manage and prioritize routine, specialized, and complex assignments and problems. Ability to organize tasks in a logical and systematic manner. Ability to understand and adhere to procedures and policies. Skill in supporting and training end-users in the use of multiple applications. Skill in using Microsoft Office applications. Skills required include the following: SQL, C++, C#, PowerShell, SFTP, NTFS, SSRS, VMware, Azure, Active Directory, SMTP, SSL Certs and PGP Encryption. Ability to adapt to an evolving and continually improving environment.

The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization’s mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; notify the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time; demonstrate a polite, helpful and courteous manner when engaged in any activity with the public; operate and care for equipment to manufacturer’s specifications and/or within the specified parameters; demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.

A comparable combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position, may be substituted for the minimum qualifications.

Supplemental Information

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to walk and stand. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job-related tests might be required. The job description does not constitute an employment agreement with the employer, and requirements for the job change.

Full-time employees of the City of Delray Beach are provided with a comprehensive benefits package that includes paid holidays, sick leave, vacation, health insurance, life insurance, long-term disability insurance, a defined pension plan, and much more. Benefit coverage varies by employee group.

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01

The City will not consider applicants who have used tobacco products for a period of at least three months prior to application for employment. The definition of “tobacco products” shall include, but is not limited to, cigarettes, e-cigarettes, cigars, chewing tobacco, pipes and snuff. Have you used any tobacco products for a period of at least three months prior to your application for employment?

YesNo

02

Please indicate your highest level of education in computer science or equivalent in a related field:

High School Diploma or G.E.DAssociate’s DegreeBachelor’s DegreeMaster’s Degree or above

03

Do you possess a valid Florida Driver’s License with a good driving record? If you possess a Driver License from another state please acknowledge you must obtain a Florida one within 30 days of the hire date.

Yes, I have a Florida driver license with a good driving recordI have it from another state but I acknowledge I must obtain a Florida one within 30 days of the hire date.I don’t have a Driver License from any state.

04

How many years of experience do you have in programming and systems design on mini or mainframe in relevant languages?

Less than one yearOne to two yearsThree to four yearsFive to six yearsSeven to eight yearsNine years to ten yearsEleven years or more

05

Please indicate if you are proficient in use of any of the following software applications: (Check all that apply; skills testing may be required)

Microsoft WordMicrosoft ExcelMicrosoft OutlookTyler new WorldAS-400

06

Please select which of the following tools you have experience with:

Microsoft Office applicationsMicrosoft SQLActive Directory and IISMicrosoft serverERP systemsSMTPCerts and PGP EncryptionPowerShellSFTP, NTFS, SSRSVMware, Azure, Active DirectoryC++SSLNone of the above

07

Please describe your experience (ex. company name, dates, essential duties) in software development and/or database design and support. Indicate N/A if not applicable

08

Are you claiming Veteran’s preference in employment? If so, you must scan and attach a copy of your DD-214 to this application and you must fill the veteran’s form from the link in question # 23 from your application. Otherwise, your claim will not be considered. Please note that only DD-214 with HONORABLE discharge qualify to claim veteran’s preference.

YesNo Required Question