Software Engineer – ON-SITE

Job Overview

Support Engineer – Findur

Maersk is a $30bn organisation with 100,000 people that move 20% of the world’s trade, and the largest shipping and logistics company in the world and we are transforming our company into a global integrator of container logistics.

We are offering you a unique opportunity to help shape that journey and the future organization. As a part of this process, you will have an opportunity to participate in a global IT transformation program that will set the direction of the future business model for this large global organization.

We Offer

As an organization with global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & background. We offer a fast paced, challenging and truly international atmosphere with activities spread around the globe in Copenhagen, London, Charlotte, and India. The environment is dynamic with focus on high performance, results, and respect for our employees. There will be the possibility of continuous professional and personal development and for gaining a professional and social network.

As a company, we are committed to growing our people. We will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills.

As a software engineer you will be part of a team responsible for rolling out and integrating various solutions into our IT Landscape. You will work with development teams & stakeholders in various locations, e.g. Pune Bangalore, UK and Copenhagen.

Support Engineer – Key Responsibilities

The support engineer is responsible for provide 1st and 2nd level support of Maersk’s Treasury Management System, FINDUR. The primary purpose is to diagnose, troubleshoot and resolve incidents or service requests reported by the end-users or the system itself.

Become the go-to person for issues related to all support type issues.

The support engineer will be responsible for maintaining and using the right support processes. Including right logging of all reported issues.

As a support engineer you will be part of the DevOps team with the following tasks:

Resolve reported and detected incidents using available information and technical skills to provide solutionsTroubleshooting Findur issues, related to business and system processesReconfiguring and adaption of the system to meet business need and expectationsResponsible for creating and modifying reports using build-in report/Dashboard toolCreate and monitor scheduled jobs and alertsInvestigate and escalate incidents to application vendorRefresh lower hosting environments and prepare them for Test and Development purposes.Managing deployment and version control of customised componentsAnalyse business requirements and engage 3rd party developers to provide solutions

We are looking for:

Experience & Technical Skills

Must have

Functional Knowledge of FINDURExperience in resolving incidents from FINDUR logfile informationExperience with deployment of JAVA scripts and configuration changesGood understanding of version control, release management processes and working with multiple environmentsSome experience with debugging FINDUR JAVA scripts.Some knowledge of FINDUR data ModellingGood understanding of Treasury Management ProcessesGood understanding of SQL Database processes and query techniquesUnderstand how ERP / Treasury systems communicate with banks, over the SWIFT network

Advantage if

Knowledge of version control systems, code merge, deployment…Experience in finding temporary and permanent solutions to incidents, as and when they happenRoot cause analysis in performance and incident related issues

Business Skills:

Must have or express a clear interest in understanding all Treasury Business processesUnderstand the business language and be able to translate that to Application related issues while supporting and troubleshooting.

Ways of working

Very strong communication and collaboration skillsStructured, highly analytical mind-set and excellent problem-solving skillsCollaborative, with strong mentoring and people skills / personal impactHighly motivated and work well under pressureInnovative, with the ability to think outside the boxFact based and result orientedAn individual who understands and respects the agile method

As a person:

Self-starter and highly motivatedCultural understanding and experienced working in multi-cultural teamsWilling to share knowledge and work as a teamProficient in EnglishService Minded

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Company logo: https://media.licdn.com/dms/image/v2/C4D0BAQFxaOJ8VzplhA/company-logo_400_400/company-logo_400_400/0/1630463556967/maersk_group_logo?e=1754524800&v=beta&t=WK5s-Otv8noISP6NQXd7XnOEJtWvYg0ciwaPkAM1o4s