Job Overview
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The candidate will be responsible for the configuration and delivery of client-facing applications. The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members.
Essential functions of the job include but are not limited to:
Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.Represents the Application Operations / Development team on all active projects.Participates in the daily application operations / development stand-up meetings.Follows established procedures for change management across applications where changes are necessary.Documents and maintains the application operations / development standard operating procedures.Creates WIKI articles for common processes that are repeated and can be shared with others.Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.Setup environments for all new implementations.Configure Single Sign On integrations for client builds.Support the development of product unit tests that will be used for future application regression testing.Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.
Future functions of the job include but are not limited to:
Work with the Product Team to implement new application enhancements and features.Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.Interact with end users, internal users, development vendors, data analysts, and other engagement team members.
Minimum Required
Bachelors in technology/Engineering (Computer Science or equivalent)1-3 years of experience in related field and working as an application engineer/developer/support (level 1/2)Strong grasp on GIT fundamentals and experience with day-to-day usageHands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQueryExperience with an Agile Development LifecycleExperience in web application configuration and templating.Operational knowledge of Team Foundation Server, or AzureDevOps and OctopusKnowledge of continuous integration and deployment methodologiesExperience with Veeva or Salesforce is a plus
Other Required
Working knowledge of US Healthcare / Market Access would be an advantage.Azure hosting componentsMay require travel domestically and/or internationally including overnight stays up to 5%”
Preferred
Experience with Azure DevOps or other CI/CD pipeline toolKnowledge of React, Angular, .NetCoreWorking knowledge of one or more EHR software systems such as, Epic and CernerHealthcare standards ex: HL7, SMART on FHIREnterprise application design scalable designExperience with Workflow enginesExperience with Message Queue platformsExperience in web application development
Skills
Communication Skills – Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative mannerBusiness Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specificAnalytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skillsCollaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projectsMust be able to understand the dynamics of how a team interconnects and relies upon every member.Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall projectSolutions oriented: must be able to display resourcefulness and confidence under pressureResilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle
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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. © 2020 Precision Medicine Group, LLC
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