Job Overview
Are you passionate about leveraging data and digital products to enhance customer service and optimize lab operations? Join our team and make an impact with our client’s Service Analytics product!
Key responsibilities:Digital Product: Support the lifecycle of digital products, ensuring they meet customer needs and contribute to service excellence.Data Insights & Experimentation: Conduct fast prototyping, identify data-driven value levers, and transition seamlessly to product development using state-of-the-art AI/ML methods.Data Enablement: Design and implement data products that enhance analytics and service strategies.
Requirements:Extensive multi-year experience with Snowflake and DBT.Strong agile mindset with a proven ability to adapt and thrive in a fast-paced environment.Proficiency in English at C1 level.
Why join us:Be part of a dynamic team committed to innovation and excellence.Work on impactful projects that shape the future of customer service and lab operations.Enjoy a collaborative work environment with opportunities for professional growth.
If you’re ready to take your career to the next level and contribute to optimizing customer service through advanced analytics, we want to hear from you!
Job Detail
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